Restaurant practice - Server

8/11
I take two table and there are two people at each table.
I really concentrated on serving customers.
However I forgot to notice for dessert in the kitchen and made a mistake that I served opposite desserts to customers, but the customer was very kind and gave me excellent feedback. He worte 'very good' in the customer paper. Besides I was also happy by customer. Anyway I don't have to make same mistake again and I will not forget these things.
You know?
Failure is a Wonderful Teacher!



1. Greeting, spread napkin
Hello, my name is sooyun and I'm today's your server.

2. Giving the menu
Here's our menu.

3. Pouring water into the glass

4. Taking drink order (ask ice)
Excuse me. Can I have drink order first?
We have kiwi fruit juice as a special menu.
Do you want some ice?
Thank you.

5. Serving drink
Excuse me. Here you are.
I'll be right back to take your order.

6. Taking order main & dessert
Excuse me. May I take your order now?
We have 3 main dishes.
What would you like to have?
Do you have any allergy?
All right.
What would you like for dessert?
So xxx and ooo, right?
Thank you.

7. Serving bread
Excuse me.

8. Serving main dishes
Excuse me.
Would you like to put some pepper?
(if they don't want pepper) Okay. Enjoy your meals.

9. Putting some pepper
Excuse me.
Do you want some more?
Is it enough?
Thank you. Enjoy your meals.

9-1. Checking customers satisfaction
Excuse me.
How is your meal?
Do you enjoy your meal?
Everyting is okay?

10. Taking plate and side dishes
- notice for dessert in the kitchen
Excuse me, do you finish? ( or Are you done with your meal?)
May I take your plate?

11. Crumbbing and taking salt
Excuse me.

12. Serving dessert
Excuse me.

13. Farewell
Thank you for coming.
See you!
Bye bye~