Restaurant practice as a server

1/Sep/2011

I had restaurant practice as a server in my schol restaurant. I had prepared some English sentence for serving, because I was so nervous. This was effective and I became calm during preparing service. I took two tables and my first customers were Sri rankans. Fortunately they orderd same dishes, so I could serve easily. In the middle of time, I took the second order of customers who were maybe kiwi. Whenever I served, they always said "Thank you.", so I confused a little bit if I should always answer "You're welcome." or just smile. At that time, I just smiled except saying "you're welcome." one time. Now I think it seems  toi bep betteri tos answere "My pleasure."
Another episode is that some customer gestured as if he needs a pen for writing, so I gave my pen to him. He said "You're so organised." I didn't know the mean is quick at the moment. Anyway I was glad to have praise from the customer. He gave back the pen directly with leaving and saying "Thank you."
As a result of practicing, I think it was very hard physically (too heavy plates and standing too long time for around 4 hours), while it was good experience to have confidence for myself, though I made some mistakes.
I am doing as a bar person tomorrow. I hope it will be good time as well.